Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that details on service and maintenance for its cars is easy to access and user-friendly. Cadillac drivers benefit from several tools that simplify vehicle maintenance and understand recommended maintenance schedules.



The Cadillac Owner Center is a comprehensive digital platform where car owners can find detailed information about their specific vehicle. After registering their vehicle, users can sign in to view a personalized dashboard with information on their Cadillac's service plan, service history, and coverage. The Owner Center also offers downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, owners can keep track of their vehicle’s condition by getting alerts about service requirements, such as oil changes, tire rotations, or brake inspections. The app also offers handy features like remote start, lock and unlock capabilities, and the ability to schedule a service appointment directly with the preferred Cadillac dealership. For newer models, the app can even offer live data to notify drivers of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that features service reminders and notifications. When a maintenance is required, the vehicle displays notifications on the dashboard, letting the driver know of what needs to be done. This system not only keeps owners aware to stay current with maintenance but also offers specifics of each task, making it simpler for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a significant role in communicating service and maintenance information to vehicle owners. When drivers visit an authorized dealership for service, the service team offers a thorough breakdown of the suggested tasks, making sure that owners understand the necessity of each task. Additionally, dealerships keep an electronic record of every maintenance appointment, allowing Cadillac owners to quickly review their service history for reference.

Printed and Online Resources

Cadillac offers physical owner’s manuals and booklets that detail the vehicle’s maintenance schedule, fluid types, tire pressure specifications, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where owners can find articles, watch clips, and tips on how to keep their vehicles in peak condition.



By offering a combination of online resources, in-person assistance, and easy-to-follow resources, Cadillac guarantees that owners are well-informed about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.